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Repairs

Website Repairs

One-time fixes for broken, hacked, or underperforming websites. Speed issues, crashed sites, malware removal, layout bugs, and mobile problems diagnosed and repaired with a fixed-price quote.

17 Years Experience 300+ Businesses Helped 5 Stars (44 Google Reviews, Spain + Colorado Springs)
Repairs services

How website repairs work

Diagnose, quote, fix, verify.

Diagnosis

I investigate the problem: what broke, why it broke, and what it will take to fix it. This step is free. You get a clear explanation of the issue before any money changes hands.

Scope and quote

A fixed-price quote with a clear description of what I will do and how long it will take. No hourly billing surprises. You approve the price before I start.

Fix on staging

I fix the issue on a staging copy of your site first. Nothing touches your live website until the fix is verified and you have approved it.

Test everything

Cross-browser testing, mobile testing, form testing, speed testing. I make sure the fix works everywhere and did not break anything else in the process.

Handoff with documentation

I deploy the fix to your live site, document what was done, and provide prevention advice so the same problem does not come back. 30-day warranty included.

Repairs Process
Kristian working on marketing strategy
Who you're hiring

Why should you trust me?

My agency was a Google ActΓ­vate success story.

I didn't learn SEO from a blog. I've worked in digital marketing for 17 years, 15 of them running my own agency. Google featured that agency, KREAKTIVE, in a Google ActΓ­vate story (screenshot, Oct 2026) after I took their ActΓ­vate digital marketing course. I moved to Colorado Springs in 2023 and brought KREAKTIVE with me (it operated as Digital Marketing Services until 2026). Today I use the same skills to get Colorado small businesses found on Google and AI search.

Kristian, featured in a Google ActΓ­vate success story

Before you hire anyone

How to tell if a web designer will waste your money

Google's free tool, PageSpeed Insights, tests any public web page and scores its performance, accessibility, best practices and SEO. One free check is to run it on your web designer's own site, the one project where no client held them back. A low score doesn't prove your site will be slow, but it's a fair thing to ask them about. Also:

No results, just "pretty"

Ask them: "How many leads did your last client's website generate?" If they can't answer, they build decorations, not businesses.

They don't ask about your customers

A designer who jumps straight to colors and fonts without asking who your customers are is building a portfolio piece, not a business tool.

They own your website, not you

If you can't take your site and leave whenever you want, you're renting, not buying. Ask who owns the code, the domain, and the hosting account.

They don't mention SEO at all

A website nobody can find is an expensive business card. If your designer never brings up page titles, heading structure, or how people will actually find you on Google, you'll end up paying someone else to fix all of it six months from now.

Their own site loads slowly

Run their site through Google PageSpeed Insights on mobile. If it scores poorly, ask why, and ask to see the measured numbers from a recent client launch. A designer who tests speed should be able to show you those numbers. I hand every client their measured speed numbers at launch, in writing.

They charge per page

Per-page pricing means every new piece of content costs you more. Good designers price by project scope. You should be able to add a page when your business needs it, not when your budget allows it.

No timeline, no milestones

"It'll be done when it's done" is not a project plan. If they can't tell you what happens week by week, with clear checkpoints, your project will drag for months. Ask for the timeline before you sign anything.

They show you a template and call it custom

Ask them straight: "Is this a theme or built from scratch?" If they hesitate, it's a theme. You won't notice the difference until you need something the template wasn't built for. Then you're stuck.

Results in 30 days
or your money back

Problems I solve every day

Sound familiar?

“Something is broken on my website and I have no idea how to fix it”

That panic when your website is broken and you do not know where to start is awful. I diagnose problems for free so you know exactly what you are dealing with before spending a dollar:

  • Diagnose the root cause and explain it in plain English
  • Give you a fixed-price quote before any work starts
  • Fix it on a staging copy so your live site is never at risk
  • Test across devices and browsers to make sure the fix holds everywhere

“My forms stopped working and I might be losing leads”

Broken forms are invisible revenue killers. Customers try to contact you, nothing happens, and they call your competitor instead. Here's how I handle this:

  • Test every form on your site to find exactly what is broken
  • Fix the issue (usually a plugin conflict, server change, or expired certificate)
  • Set up form submission notifications so you know the moment something fails again
  • Verify that submissions reach the correct inbox, not spam

“My site got hacked and I need it cleaned up fast”

A hacked site is urgent. Every hour it stays compromised, you risk losing customer trust and Google rankings. I prioritize hacked site repairs:

  • Remove all malware and backdoors within 24-48 hours
  • Patch the vulnerability that let the attacker in
  • Submit reinstatement requests if Google flagged your site
  • Harden security so it does not happen again

Your site, your rules

I build on whatever platform makes sense for your business

WordPress, Shopify, custom JavaScript, headless CMS, static sites: the right choice depends on what your business actually needs, not what your developer prefers to build.

Need an online store? Shopify or WooCommerce. Content-heavy site that needs to rank? WordPress or Astro. Complex web app? React or Next.js. I'll recommend the platform that fits your budget, your team's comfort level, and your growth plans.

You should never feel locked into a platform because your developer only knows one.

Google
Google Ads
Google Analytics
HubSpot
Figma
React
Node.js
Tailwind CSS
Shopify
Webflow
Vercel
Stripe
ChatGPT
Claude
Notion
Hotjar
Microsoft Clarity
Ahrefs
Semrush
Google
Google Ads
Google Analytics
HubSpot
Figma
React
Node.js
Tailwind CSS
Shopify
Webflow
Vercel
Stripe
ChatGPT
Claude
Notion
Hotjar
Microsoft Clarity
Ahrefs
Semrush
Google
Google Ads
Google Analytics
HubSpot
Figma
React
Node.js
Tailwind CSS
Shopify
Webflow
Vercel
Stripe
ChatGPT
Claude
Notion
Hotjar
Microsoft Clarity
Ahrefs
Semrush
Google
Google Ads
Google Analytics
HubSpot
Figma
React
Node.js
Tailwind CSS
Shopify
Webflow
Vercel
Stripe
ChatGPT
Claude
Notion
Hotjar
Microsoft Clarity
Ahrefs
Semrush
Google
Google Ads
Google Analytics
HubSpot
Figma
React
Node.js
Tailwind CSS
Shopify
Webflow
Vercel
Stripe
ChatGPT
Claude
Notion
Hotjar
Microsoft Clarity
Ahrefs
Semrush
Google
Google Ads
Google Analytics
HubSpot
Figma
React
Node.js
Tailwind CSS
Shopify
Webflow
Vercel
Stripe
ChatGPT
Claude
Notion
Hotjar
Microsoft Clarity
Ahrefs
Semrush

Featured Repairs Case Study

Desktop iMac monitor and iPhone side by side displaying the redesigned Secrets of the Tribe Shopify store Beauty collection page with herbal supplement tincture bottles in pink botanical packaging, set on a gray concrete surface
EcommerceHealthcare Web DesignE-commerce

Secrets of the Tribe: From Basic Template to 49 Position 1 Rankings in 3 Months

How a herbal supplements store competing with $50M+ Gaia Herbs went from basic Shopify template to 49 Position 1 rankings. Full web design case study. This project was created in collaboration with eSEO Space, combining our strategic approach with their technical expertise to deliver exceptional results.

Result
#1 on Google for 49 searches in just 3 months
49+
#1 Rankings
3,277
Organic Keywords
64
Top 3 Rankings
View Case Study

Repairs Case Studies

Fixed right, documented, warranted

Website Repairs That Actually Solve the Problem

I diagnose the root cause, fix it on staging, test everything, and hand it back with documentation.

Diagnose the root cause

You understand what broke and why

Before I touch anything, I figure out exactly what went wrong. You get a plain-English explanation, not technical jargon.

Give you a fixed price

You know the cost before any work starts

No hourly billing surprises. I scope the fix, quote a flat price, and you approve it. If the fix takes longer than expected, that is my problem, not yours.

Fix it on staging first

Your live site is never at risk during the repair

I create a copy of your site, apply the fix there, and let you preview it. Nothing goes live until you are happy with the result.

Test across devices

The fix works on every screen and browser

Desktop, tablet, phone. Chrome, Safari, Firefox. I test the fix everywhere your customers visit from.

Document everything

A written record of what was done and why

If you or a future developer ever need to understand the fix, it is all documented. No guessing.

Prevent it from happening again

Advice on avoiding the same problem in the future

I tell you what caused the issue and what you can do (or stop doing) to prevent it. The best repair is one you never need twice.

Always Included in Every Website

Designed to convert visitors into leads Professional copywriting included Speed-tested, with measured numbers at launch SEO-ready from day one GA4 + Search Console setup Mobile-optimized on every device Full admin access, nothing locked away Training so you're never stuck 90 days post-launch support Designed to convert visitors into leads Professional copywriting included Speed-tested, with measured numbers at launch SEO-ready from day one GA4 + Search Console setup Mobile-optimized on every device Full admin access, nothing locked away Training so you're never stuck 90 days post-launch support Designed to convert visitors into leads Professional copywriting included Speed-tested, with measured numbers at launch SEO-ready from day one GA4 + Search Console setup Mobile-optimized on every device Full admin access, nothing locked away Training so you're never stuck 90 days post-launch support Designed to convert visitors into leads Professional copywriting included Speed-tested, with measured numbers at launch SEO-ready from day one GA4 + Search Console setup Mobile-optimized on every device Full admin access, nothing locked away Training so you're never stuck 90 days post-launch support Designed to convert visitors into leads Professional copywriting included Speed-tested, with measured numbers at launch SEO-ready from day one GA4 + Search Console setup Mobile-optimized on every device Full admin access, nothing locked away Training so you're never stuck 90 days post-launch support Designed to convert visitors into leads Professional copywriting included Speed-tested, with measured numbers at launch SEO-ready from day one GA4 + Search Console setup Mobile-optimized on every device Full admin access, nothing locked away Training so you're never stuck 90 days post-launch support

Why KREAKTIVE?

KREAKTIVE vs Agency vs DIY

An honest comparison so you can decide what's right for your business.

Recommended
DMS

Performance-built. SEO-ready.

From $4,700

  • Speed-tested, with measured numbers delivered at launch
  • SEO foundation built in from day one
  • 30-Day Proof Period: a written list of what I'll ship, or your deposit back
30-Day Proof Period Deliverables in Writing
Typical Web Agency

Often priced after a sales call.

$1,375-$49,999 in Colorado Springs

  • Most don't publish full pricing
  • Copywriting often not specified
  • Some host your site on their servers, so ask who owns it
DIY (Wix/Squarespace)

Quick start. Low ceiling.

Builder plan + your time

  • Drag-and-drop simplicity
  • Limited performance and SEO control
  • Locked into platform ecosystem

Business Terms

6 comparisons
KREAKTIVE

Project investment

From $4,700 (one-time)

Contract length

One-time project, then hosting from $230/yr or a care plan

Who does the work

Kristian, directly (a development partner on some larger builds)

Communication

Direct access, prompt replies

Hidden costs

None. Transparent pricing.

What you own when done

Everything: code, content, accounts

Agency

Project investment

$1,375-$49,999 in Colorado Springs

Contract length

Varies by agency

Who does the work

Owner or an assigned team

Communication

Varies by agency

Hidden costs

Often unknown until a sales call

What you own when done

Depends on the contract

DIY

Project investment

Builder plan + your time

Contract length

N/A

Who does the work

You

Communication

Forums and documentation

Hidden costs

Your time (at your hourly rate)

What you own when done

Your content, on their platform

"Looking to get your website up to the next level, they are knowledgeable enough to do just that! They stand behind their work and give you the best experience!"
Blsm Martinez (Google review).

A separate project result: Wedding DJ Colorado, 100/100 mobile PageSpeed

Trust & Risk

7 comparisons
KREAKTIVE

Guarantee

Written 30-day milestone list, or your deposit back

Risk if it fails

Deposit back if any listed milestone does not ship

Pricing transparency

Published on website

Data and asset ownership

Fully yours: design, code, content, domain, hosting account

Reporting

Measured speed numbers at launch, GA4 and Search Console set up

Accountability

Written 30-day milestone list

Third-party ranking

#3 Freelance Web Designer on Clutch (Oct 2026)

Agency

Guarantee

Varies by agency

Risk if it fails

Depends on the contract term

Pricing transparency

Often "call for a quote"

Data and asset ownership

Depends on the contract

Reporting

Varies by agency

Accountability

Contract terms, when published

Third-party ranking

Varies

DIY

Guarantee

None

Risk if it fails

Lost months of your time

Pricing transparency

Clear tool pricing

Data and asset ownership

Your content, on their platform

Reporting

Self-interpreted analytics

Accountability

Only yourself

Third-party ranking

N/A

Results & Quality

5 comparisons
KREAKTIVE

Delivery timeline

4 weeks (Local Website) or 6 weeks (Multi-City Website)

Page speed

Speed-tested, measured numbers at launch (no score promised)

SEO foundation

Built in: schema, meta, sitemap, speed

Revision rounds

3 rounds, then we keep going within the agreed direction

Code ownership

You own the code, and everything else

Agency

Delivery timeline

Varies by agency

Page speed

Ask to see measured numbers

SEO foundation

Ask what "SEO-ready" includes

Revision rounds

Set by each contract

Code ownership

Ask who owns the code and hosting

DIY

Delivery timeline

Depends on your availability

Page speed

Depends on the template and apps

SEO foundation

Basic, built into the builder

Revision rounds

As many as you have time for

Code ownership

Locked in platform

Choose KREAKTIVE if...

You want a site built and tested for speed, with an SEO foundation, that you actually own. You get a training session on how to update your text and photos yourself. A small change shouldn't mean a call to me.

Choose DIY if...

You need a simple site fast and have time to learn a builder. Works for basic brochure sites, but you'll hit walls on performance and SEO.

Consider an agency if...

You need a large, complex web application with multiple developers. Expect higher costs and longer timelines.

Agency prices come from my comparison of 6 Colorado Springs web design agencies, DMS included: Organic Web Tech, SpearPoint Marketing, Thrive Agency, Infront Webworks and Intero Digital. Read the full comparison.

Start Your 30-Day Proof Period

Website projects: before you pay the deposit, I put the 30-day milestone list in writing. If I miss any item on it, you get your deposit back.

Common questions

Repairs FAQs

Quick answers to help you decide.

Every repair is scoped individually. I diagnose the issue first (free), then give you a fixed-price quote before any work starts. Simple fixes like broken forms or styling bugs are typically a few hundred dollars. Malware removal or major speed overhauls cost more. You always know the price upfront.

Yes. I remove the malware, patch the vulnerability that let it in, and harden the site against future attacks. I also check whether Google flagged your site and handle the reinstatement process if needed. Most hacked site cleanups are completed within 24-48 hours.

Almost always. Common culprits: oversized images, too many plugins, bad hosting, unoptimized code, or render-blocking scripts. I run a full performance audit, identify the bottlenecks, and fix them. Most sites see dramatic improvement. If the problem is your hosting, I will tell you that directly.

Usually a plugin conflict, a server update, or an expired SSL certificate. I diagnose the exact cause, fix it, and test every form to make sure submissions go through. I also check that form notifications are reaching the right inbox.

Yes. WordPress, Shopify, Squarespace, Wix, custom code, whatever it is built on. I have worked with all of them. If the platform is so outdated that repairs cost more than rebuilding, I will tell you that honestly.

The repair comes with a 30-day warranty. If the same issue returns within 30 days, I fix it at no charge. For ongoing peace of mind, I offer monthly maintenance plans that prevent most problems before they happen.

FAQ illustration

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Repairs Insights & Guides

Latest articles on repairs strategy and best practices.

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Kristian Kreaktive at a Google event

Your strategist

Kristian Kreaktive

Founder & Lead Strategist at KREAKTIVE

#1 Freelance Digital Strategy Expert on Clutch (Oct 2026). 17 years in digital marketing, 15 of them running his own agency, building websites and SEO strategies that bring real results for small businesses.

#1 Freelance Digital Strategy Expert (Oct 2026) Ranked #1 Freelance Digital Strategy Expert on Clutch, Oct 2026 #3 Freelance Web Designer (Oct 2026) Ranked #3 Freelance Web Designer on Clutch, Oct 2026 Featured by Google Google ActΓ­vate Success Story (Google) 5.0 Google rating from 44 Google reviews: 24 on the KREAKTIVE profile (Spain) and 20 on the DMS profile (Colorado Springs)
Learn more about my approach

Results in 30 days or your money back. Before you pay a cent, I put in writing exactly what I'll ship.